Shipping Policy

Effective Date: 3 July 2024
Contact Email: support@gymglider.com
Address: 101 Oak St, Austin, TX 78701, USA

At GymGlider, we aim to provide a seamless and efficient shipping experience for all of our customers. This Shipping Policy outlines important information regarding the shipping of our products.

1. Order Processing Time

• Orders are processed within 1-3 business days after receipt of payment.
• Orders placed over the weekend or on public holidays will be processed the next business day.
• You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Rates & Delivery Time

We offer various shipping options to accommodate your needs:

• Standard Shipping (5-7 business days): Flat rate based on location and order size.
• Express Shipping (2-3 business days): Available for an additional fee.
• International Shipping: We ship globally, with shipping rates calculated at checkout based on destination.

Delivery times may vary depending on your location and shipping method selected.

3. Free Shipping

We offer free standard shipping on orders over $50 within the United States. For orders under $50, standard shipping rates apply.

4. International Shipping

GymGlider ships internationally to most countries. Please note:

• International shipping fees are calculated at checkout based on destination and package weight.
• Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Order Tracking

All orders come with tracking information. Once your order is dispatched, you will receive a tracking number via email so you can monitor your shipment’s progress.

6. Shipping Delays

While we strive to meet our stated delivery times, occasional delays may occur due to external factors such as weather conditions, holidays, or courier issues. If your order is delayed, we will notify you via email and provide an updated delivery estimate.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@gymglider.com. We will assist in filing a claim with the shipping carrier and work to resolve the issue as quickly as possible.

8. Changes to Shipping Information

If you need to update your shipping address after placing an order, please contact us at support@gymglider.com as soon as possible. We will do our best to update your order, but we cannot guarantee changes if the order has already been processed or shipped.

9. Contact Us

For any questions related to shipping, feel free to contact our customer support team at support@gymglider.com.

Thank you for shopping with GymGlider!